So You've Opened an Account… now what?

Thank you for choosing TexStar National Bank.

When switching banks you want to make sure you've thought of everything. So we created this switch kit to make the process easier for you. And remember, you can always call our customer service representative at 210- 659-4000 OR any of our 6 locations to help you.

Here's how to switch:

Step 1: Switch Your Direct Deposits
Pay checks, Social Security checks, Retirement Income, are just a few of the possible automatic deposits you may have. Print, sign and mail the notification of Payroll or Direct Deposit Account Change letter(s) to institutions that make monthly deposits into your account. We've included a list of contacts on the next page that might be applicable to your needs.

Download Direct Deposit Change Requests Form

Step 2: Switch Your Automatic Payments/Withdrawals
Print, sign and mail the Notification of Automated Debit Account Change letter OR set-up Online Bill Pay to pay service providers @ www.texstar-bank.com

Download Automated Debit (ACH) Change Requests Form

Step 3: Close Your Old Account
Sign and mail the Closure of Account letter(s) only when all automatic debits (ACH) and direct deposits have been switched and all outstanding checks have cleared.

Download Closure and Notification of Account Form


Don't forget to destroy
  • Old Checks
  • Deposit Slips
  • ATM/Debit Cards
Government, Military or State of Texas Direct Deposit Contacts
Social Security (800) 772-1213 www.socialsecurity.gov
State of Texas Direct Deposit (800) 531-5441 ext. 6-8138 www.window.state.tx.us/directdep
Veterans Compensation and
Pension
(877) 838 2778 www.va.gov
Civil Service
Retirement
(888) 767-6738 www.opm.gov
Teacher Retirement (800) 223-8778 www.trs.state.tx.us

Call the numbers above to switch common government or state of Texas direct deposits. This list is provided as a helpful tool and is not meant to be an exhaustive list of items you may need. Be sure to personally verify that your requests were received by the institution(s) that you receive direct deposits from.

A TexStar National Bank customer service representative can help you in person with your Social Security Direct Deposit. You will need to come into the bank and our customer service department can assist you. Call us at 210-659-4000 if you have any questions.


Service providers for which you might already have automatic payments scheduled
  • CPS Energy
  • SAWS
  • Cable TV
  • Internet
  • Credit Card Companies
  • Medical Providers
  • Gym Memberships
  • Medical or Insurance Premiums
  • Loan Payments
  • Check your current bank statement for others